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Property Management Virtual Assistants for UK Letting & Property Firms
UK-aligned, fully employed, office-based Virtual Assistants trained in property workflows — delivering consistent, KPI-driven support you can rely on.
Pain Points
Does this sound familiar?
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Emails, maintenance requests, and tenant queries never stop
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Admin tasks pull you away from portfolio growth and client relationships
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Freelancers come and go — with no accountability or continuity
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GDPR compliance and data security remain a constant concern
You didn’t start a property business to drown in admin.
The Novara Solution
At NoVAra, we provide dedicated Property Management Virtual Assistants who operate as an extension of your team — not as freelancers.
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Our VAs are:
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Fully employed (not gig workers)
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Office-based in a controlled, secure environment
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Trained specifically in property management workflows
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Managed and performance-monitored by our UK Client Success Team
What Your Property Va Can Handle
✔ Tenant & landlord email management
✔ Maintenance coordination & follow-ups
✔ Contractor communications
✔ Rent and arrears reminders
✔ CRM & property system updates
✔ Document preparation & compliance admin
✔ General back-office support
(Task scope customised to your portfolio and systems)
Why Novara
Why UK property firms choose NoVAra instead of freelancers:
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Fully Employed VAs
Reliable, consistent, and accountable — no sudden disappearances. -
KPI-Driven Performance
Weekly KPI monitoring and SLA reporting ensure measurable results. -
UK-Aligned Standards
Trained to UK processes, communication expectations, and service levels. -
GDPR-Compliant Operations
Secure, office-based environment protecting your business and client data.
How It Works
1. 10-Minute Intro Call
Understand your needs
2. Client Needs Analysis
Tasks, hours, systems
3. VA Matching & Onboarding
Property-trained VA assigned
4. Deployment & Monitoring
KPI-tracked from Day 1
